Countless research studies by Gartner, Forrester, SiriusDecisions, McKinsey, Deloitte and others prove the benefits of a call coaching program for reps, managers, and organizations as a whole. Reps get the skills and knowledge they need to be wildly successful in their roles. Managers know how to take their B team and turn them into A players. Organizations see a lift in revenue and rep retention rates, plus a reduction in onboarding and ramp time.
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