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Steve Richard

Author Archive
Blog 39 - 1200x800

How to Develop Active Listening in Your Sales Team

May 24, 2022
All good communication is a two-way street, but the lanes are never evenly split.  In fact, successful reps should generally follow the 80-20 rule: spend...
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Sales Effectiveness / Performance Management / Featured
Blog 97 - 1200x800

Call Intelligence: A Crucial Component for Sales Managers

May 19, 2022
As a sales manager, it’s tough to maintain consistent performance among your entire team.  When you’re split in a million different directions, making time to...
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Sales Effectiveness / Performance Management / Featured
Blog 83 - 1200x800

5 Sales Performance Improvement Plan (PIP) Tips that Don’t Include Firing a Rep

April 28, 2022
In most sales organizations, performance improvement plans (PIPs) are a kiss of death—just one step away from termination. But a PIP doesn’t have to be...
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Sales Effectiveness / Performance Management / Featured
Reporting Dashboard

The Top 24 Sales Performance Metrics You Should Be Tracking

April 25, 2022
Measuring sales team KPIs can be an overwhelming process.  You’re not just tracking revenues and quotas, but team productivity, selling motions, activities, conversation quality, and...
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Sales Effectiveness / Performance Management / Featured
Blog 63 - 1200x800

How to Leverage the BANT+R Sales Qualification Method

March 29, 2022
Time is a salesperson's greatest ally.  While it’s important to be persistent in following up & responding to objections, you don’t want to waste time...
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Sales Effectiveness / Performance Management / Featured
Blog 100 - 1200x800

8 Best Books About Sales Management to Keep Your Skills Sharp

March 16, 2022
If you aren’t constantly sharpening your skills, eventually you’ll end up dull. And a dull knife is of no use to anyone.  The thing is,...
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Sales Effectiveness / Performance Management / Featured
Blog 37 - 1200x800

Stats vs. Stories: How Your Reps Can Use Storytelling in Sales

February 23, 2022
Do prospects prefer to hear stats or stories from their sales reps? Trick question! They like to hear both.  But throwing a bunch of stats...
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Sales Effectiveness / Performance Management / Featured
Reporting Dashboard

11 Types of Sales Commission Plans & How They Impact Rep Performance

February 8, 2022
The vast majority of sales reps are extrinsically motivated. Which is just a fancy way of saying: they looooooove money.  So your sales commission plan...
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Sales Effectiveness / Performance Management / Featured
Blog 8 - 1200x800

8 Ground Rules for Call Coaching

November 4, 2020
My mission and life’s work is to help as many sales professionals as possible become wildly successful.  In 10 years as a sales trainer, I’ve...
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General
Blog 49 - 1200x800

MOMENTUM 2020: How to Inject Remote Sales Coaching Into Your Culture

October 30, 2020
No matter the size of your organization, sales leaders always wear (at least) three hats: leader, manager, and coach -- You have to lead your...
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General
Blog 47 - 1200x800

The Utility of E-Learning in Training To Fight The Forgetting Curve

March 16, 2020
Guest post from Findcourses In recent research released from the professional training search engine findcourses.com, it was revealed that e-learning in training is on the...
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Sales Effectiveness / Performance Management
Blog 97 - 1200x800

Improve Sales Coaching: 5 Ways to Turn Insights Into Impact

March 4, 2020
This is a guest post from Brian Trautschold, Co-founder and COO, Ambition Data-Driven Sales Coaching For years, sales pros have been told that data is...
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Sales Effectiveness
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